Waterford Lodge Hotel

Location was perfect, staff all really friendly & accommodating, plenty of choice for breakfast. There are some bad reviews about this place. Ignore them. Yes it’s a little tired and in need of some TLC but it’s such good value for money. I don’t care about a bit of peeling paint or a scuffed skirting board as long as it’s clean, has a comfy and warm bed, a hot working shower, fresh towels and the staff are helpful. That’s a big tick to all the above and the breakfast included in the price was bonus. Suited our needs perfectly and I would stay again.

First impressions from outside are mixed, thanks to location next to derelict business, but Waterford Lodge is a treasure. We enjoyed pleasant welcome, large room & comfy bed, quiet at night, plenty tea/coffee in room, easy parking, dog was happy too; large and comfy bar downstairs had plenty of room for our group, full-service breakfast cooked to order was excellent & plenty of filter coffee available with it.

The staff were amazing! We had originally booked for one night as a part of our stay on the way to out trip around Scotland, however as the hotel we had booked for the night before was less than suitable, we called and asked if they had a room available the day prior to our booked stay and thankfully they did. We were out in room 11 for the first night. The room was cleaned to a good standard and was clearly decorated somewhat recently and was more modern. We had dinner in the restaurant that evening also and found it to be excellent value for money. We are quite picky, but my children loved the burgers which were amazing quality and the chilli I had was delicious and the portion sizes were great. We were really shocked at the cost of them, and noted to the staff that we would happily have paid double without thinking twice about it. Breakfast was a bit confusing to navigate, but we appreciate we did turn up at the 11th hour. The cooked breakfast was good and the staff were really accommodating and kind. For our second night we were in room 4 which I think hadn’t been modernised yet. However it was a good amount of space (a double and two singles) with plenty of space to move around. Ultimately we’re not really sure on how they manage to keep their prices so low for food and accommodation as our breakfast was included in the cost too. It’s not the ritz, but Ive stayed in a lot worse for a LOT more money. It’s cheap and cheerful, and I will emphasise the cheerful part. The staff were absolutely lovely: I don’t want to use incorrect pronouns (so apologies if I am!) but there was a member of staff with short black hair and a lip stud who was absolutely fabulous on our second night here. They went above and beyond and was really kind and patient with our two children (who could probably make a nun swear in all honesty). They were so helpful and honestly a credit to the place. We’d like to thank all the staff, and would thoroughly recommend staying here to anyone.

Breakfast included was a nice touch Restaurant & Bar was really nice Great choice of drinks Diana (server) Food was sublime!! Great location

Lovely place with a pub/restaurant on site. Great location in the town. Good sized room with nice outlook. Tea and coffee making facilities supplied in the room, toiletries and fresh clean towels included. Breakfast was plentiful with good choices. Staff very friendly and helpful. Private parking at the rear of the pub or public parking in the front. Walking distance to town centre. Only 30mins drive to Newcastle and plenty of interesting places to visit. Would stay here again if in the area.